PRIVACY NOTICE
Last Updated September 2024
This privacy notice tells you what to expect us to do with your personal information.
1. Contact details
Post: Raven House, 29 Linkfield Lane, Redhill, Surrey, RH1 1SS
Telephone: 01737 652965
Email: enquiries@powertutors.co.uk
2. What information we collect, use, and why
We collect or use the following information for student education and welfare:
- Names for students/children
- Names and contact details for guardians/carers
- Gender
- Pronoun preferences
- Date of birth
- Special Educational Needs and Disabilities (SEND) or additional support information (includes reasonable adjustments and special educational needs and disabilities)
- Educational Health Care Plans
- Welfare information (includes family and home life circumstances and history)
- Attendance and reason for absence data
- Exam results and qualifications
- Progress reports
- Information relating to compliments and complaints
- Exclusion, suspension, and behavioural information
We collect or use the following information for recruitment purposes:
- Contact details (e.g. name, address, telephone number or personal email address)
- Date of birth
- National Insurance number
- Copies of passports or other photo ID
- Employment history (e.g. job application, employment references or secondary employment)
- Education history (e.g. qualifications)
- Right to work information
- Details of any criminal convictions (e.g. DBS and overseas checks)
3. Lawful bases and data protection rights
Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website. Information Commissioner’s Office (ICO)
Which lawful basis we rely on may affect your data protection rights which are in brief set out below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:
- Your right of access – You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for.
- Your right to rectification– You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete.
- Your right to erasure– You have the right to ask us to delete your personal information.
- Your right to restriction of processing– You have the right to ask us to limit how we can use your personal information.
- Your right to object to processing– You have the right to object to the processing of your personal data.
- Your right to data portability– You have the right to ask that we transfer the personal information you gave us to another organisation, or to you.
- Your right to withdraw consent– When we use consent as our lawful basis you have the right to withdraw your consent at any time. If you make a request, we must respond to you without undue delay and in any event within one month.
To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.
Our lawful bases for the collection and use of your data
Our lawful bases for collecting or using personal information for student education and welfare are:
- Consent – we have been given clear consent to process their personal data for a specific purpose
- Contract – we must collect or use the information so we can enter or carry out a contract with you. All your data protection rights may apply except the right to object.
- Legal obligation – we must collect or use your information so we can comply with the law. All your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.
Our lawful bases for collecting or using personal information for recruitment purposes are:
- Consent – we have been given clear consent to process personal data for a specific purpose
- Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
- Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.
4. Where we get personal information from
- Directly from you
- Parents or carers
- Local authorities or local councils
- Social services
- Other education establishments
- Health care providers
- Previous employers
5. How long we keep information
| Subject | Retention period | Details |
| Students/Parents | From start to end of tuition | We gather information about students/parents when tuition requests are received. Once tuition ceases this information is deleted after 24 months |
| Staff/Tutors | From induction up to six years from leaving Powertutors Limited | After six years the staff file is deleted |
| Commissioning | From joining to leaving role | Contact details are deleted when leaving the role |
6. Who we share information with
Others we share personal information with
- Parents and carers
- Local authorities
- Social services
- Pupil Referral Units (PRU’s) or Education Otherwise at School Centres (EOTAS)
- Organisations we need to share information with for safeguarding reasons
7. How to complain
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.
If you remain unhappy with how we have used your data after raising a complaint with us, you can also complain to the ICO.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
Website: Make a complaint | ICO
8. Cookie Policy
September 2024
This is the Cookies Policy (the “Policy”) for Powertutors Limited, accessible from www.powertutors.co.uk. To make this site function properly, we sometimes place small data files called cookies on your device. These cookies are downloaded to your computer to improve your browsing experience as well as other purposes that are outlined in this Policy.
Accordingly, this Policy is a legally binding agreement between you (“user,” “visitor,” “you,” or “your”) and this Website administrator or operator (“administrator,” “operator,” “we,” “us,” or “our”). This cookies policy page describes what cookies are, what information they gather, why, and how they’re being used by www.powertutors.co.uk and any of its related products and services (the “Services”). We will also share how to control and disable these cookies and withdraw consent to collect cookies. However, please know that these actions may downgrade some aspects of this site’s functionality.
For further information on how we use, collect and manage your personal data and information, see our Privacy Policy.
What Are Cookies
Cookies are small pieces of data stored in text files saved on your mobile device or computer when you visit a website. Cookies allow the website’s server to record and store your actions and preferences, such as login information, user history, language settings, font settings, colour settings, and other display preferences, over a particular period.
Cookies ensure visitors do not have to continuously re-enter their details or information whenever they revisit the site or surf between pages.
Cookies are used to remember your preferences for single visits through sessional cookies or multiple repeat visits through permanent cookies.
How We Use Cookies
Cookies are essential for our website to function optimally and enhance website performance for a better user experience. The website administrator(s) controls all cookies used on the site and grants third parties’ access for statistics and analytics purposes. Cookies are needed to identify visitors and remember their site actions and online behaviours.
We use cookies for various reasons, which are explained in detail below. Please know that cookie-related information is not used to identify you personally.
How to Control Cookies
You can control and/or delete cookies on your mobile device or computer and adjust your browser settings to prevent cookies. Users can withdraw consent to collect cookies on the website. You can also determine whether you want to agree to the site’s use of cookies. However, doing this may cause you to repeat your preferences every time you visit the site manually, and some of the site’s services and functionality may not work optimally.
Disabling Cookies
You can disable cookies setting by adjusting the option on your browser settings (see your browser “Help” for more details). However, please be aware that the act of disabling cookies will affect your visit’s functionality and the use of this website and many others. Unfortunately, disabling cookies will usually result in also disabling certain functionality and features of this site. In most cases, there are no website standard options for disabling cookies without completely disabling the functionality and features they add to the site. It is recommended that you enable cookies for optimal site functionality and service.
The Cookies We Use
Necessary (Always Active)
Necessary cookies are required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data.
Functional
Functional cookies help perform certain functionalities like sharing the content of the website on social media platforms, collecting feedback, and other third-party features.
Analytics
Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc.
Performance
Performance cookies are used to understand and analyse the key performance indexes of the website which helps in delivering a better user experience for the visitors.
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Advertisement cookies are used to provide visitors with customized advertisements based on the pages you visited previously and to analyse the effectiveness of the ad campaigns.
Amendments and Modifications
www.powertutors.co.uk reserves the right to modify this Policy and its terms as they relate to this website and services at any time, effective and in full force upon posting the updated version on the website.
Please check this page regularly for updates. The continued use of the website and its services after that shall constitute your consent to such amendments and modifications.
Policy Acceptance
You hereby acknowledge that you have read this Cookies Policy and agree to all its provisions, terms, and conditions. By continuing to access and use this website and its services, you also agree to be legally bound by this Cookies Policy. If you do not agree with the terms and conditions of this Policy, you are not permitted to access or use this website and its services.
More Information
We trust that you have gained clarity concerning our use of cookies. For further information about our cookies policy, please email us at enquiries@powertutors.co.uk.